We recently sold the home in which we raised our family and enjoyed for more than 40 years, and purchased a smaller house in the area. We hired Mary Lee as our agent, as her professional expertise and knowledge of the area evident to us. She advised us on every aspect of preparing our home for sale including a home inspection, repairs, staging and marketing.
We received a very high level of hands-on personal service from Mary, which resulted in us selling our home at a price that exceeded our expectations. We have greatly enjoyed the experience of working with her and Jeff and have become friends in the process.
We would highly recommend Mary and her team to anyone who is thinking of selling their home. Her business model is by far the best we have seen and we are very happy with the results she achieved for us.
~ Bruce and Brigid Laing
Dear Mary and Jeff:
Thank you so much for all your hard work in selling our Somerset home. You were right every step of the way, from recommending the sales price to picking the best paint color for the walls! At our first meeting with you, we were immediately impressed with your preparation and knowledge of the market. This was in stark contrast to our experience in the past with realtors. As you know, we were both very pessimistic after our last experience in trying to sell the house. We were guilty in the past of thinking anyone could sell a house; just stick a sign out there and advertise. We found out the hard way, when past offers fell through, that hiring the right person is critical.
You were knowledgeable about our particular market, you did the homework on recommending a sales price based on hard data, and you outlined and executed a professional approach to marketing and selling the house. You provided exceptional suggetions and strategies for marketing our house, which included professionally staging the house and obtaining a pre-inspection to identify and fix problems in advance of the listing. Deciding to undertake this expense in time and money wasn’t easy. But you were absolutely right! The staging made our older, smaller house look fabulous. We wanted to move back in! The pre-inspection allowed us to obtain mutual acceptance without the inspection contingency. And, your constant contacts and re-contacts with potential buyers ultimately were successful in finding a buyer at a price that was the best we could expect.
Above all else, we were impressed at how hard you worked for us. In the past, we’ve had realtors recommend prices based on their experience in the general market without specific knowledge of our neighborhood and without any paper to prove it up. Their approach simply didn’t work and in hindsight we recognize that they were telling us what they thought we wanted to hear in order to get our listing. Once listed, the realtors slowly disappeared. When tough decisions needed to be made, they were silent or ambiguous leaving us to figure things out. In contrast, you stayed with us every step of the way. You were always willing to give us your opinion and explain your reasons.
So, thanks again for your professionalism and for your persistence with us and with the buyers. We wholeheartedly recommend you to anyone trying to sell their house.
Judy and Mike Owen
I am delighted to submit a recommendation for Mary Lee and Jeff Shaffer. They are terrific. Mary and Jeff had a clear plan, helped us at every step along the way, and made sure everything finished well and on time. We were completely satisfied and already have recommended them to our friends. Contact them. I promise that you will be very pleased.
This is a very experienced and balanced duo that helped us immensely in finding the home of our dreams. Both Mary and Jeff really took the time to understand our wants/needs and quickly began narrowing down a list of houses that met our criteria. No matter the time of day or area, Jeff was able to quickly respond and willing to meet us at the prospective house which was invaluable in this competitive market. When it didn't stand up to the listing, Jeff was quick to point out the flaws that were worth considering, just like having an inspector onsite for every home we considered. He allows you to make your own judgement but cautions when necessary, proving it's not just about making a sale. Instead, he assured us that it was about making the best investment that fit our lifestyle and not settling for anything less.
When we found the right one, Mary quickly stepped up to get all of the documents in order and utilized her effective negotiating strategies. She took the time to explain the numerous details and go over the contract language that was associated with our purchase. When there was a hiccup in closing on time, she came up with an effective strategy to satisfy all parties and ensure that we closed and move in on schedule.
This is a proven team that I would strongly recommend to anyone that is looking to buy or sell their home. Thanks Mary and Jeff for a great experience!